Privacy Policy for Kloch LLC

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Effective date: 2/5/2024

Kloch LLC ("we", "us", or "our") operates the website https://www.kloch.com (the "Service"). We respect the privacy of our Service users ("user" or "you") and are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@kloch.com.

By using our Service, you consent to our Privacy Policy and its terms.

Information We Collect

As part of our operations, we collect the following types of information:

Personal Information

You voluntarily provide us with certain personally identifiable information when you:

• Register on our Service
• Express an interest in obtaining information about us or our products and services
• Participate in activities on the Service or otherwise contact us

The personal information we collect may include the following:

• Name
• Email address
• Phone Number

Usage Information

We may also collect information on how the Service is accessed and used ("Usage Information"). This Usage Information may include details such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, our Service pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

We use Google Analytics to collect, monitor, and analyze the type of Usage Information described above.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Service.
• Increase the efficiency and operation of the Service.
• Monitor and analyze usage and trends to improve your experience with the Service.
• Notify you of updates to the Service.
• Offer new products, services, and/or recommendations to you.
• Perform other business activities as needed.
• Request feedback and contact you about your use of the Service.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Send you a newsletter.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

Your Rights

You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to info@kloch.com.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

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Email: info@kloch.com